Privacy and Cookies Policy
Adams Arts and Antiques Limited (“We”) are committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data we collect from you, or that you provide to us through our website at www.adamsartsantiques.com (“our Site”) will be processed, used and disclosed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
Who We Are
This website is owned and operated by Adams Arts & Antiques Limited, a company registered in England and Wales (company registration number 3569853) whose registered office is at Festival House, 4 Chapman Way, Tunbridge Walls, Kent TN2 3EF. Our registered VAT number is GB 730 8843 27.
Information We May Collect From You
While most of the information we collect from you when you visit the Site does not personally identify you, there are a number of services that can only be made available if you provide us with certain information about you. We may collect and process the following personal information about you, depending on the services you use on the Site:
Order processing: when you place an order with us on our Site, we ask for your name, address, delivery address, email address, contact number and payment information. We keep a record of this information so that we can recognise you and fulfill any orders you place with us.
Customer care: if you contact us, we may keep a record of any correspondence you send us and, in common with lots of organizations, in order to maintain high standards of customer service, we record, and sometimes play back for training purposes, incoming telephone calls.
Registration information: if you register on our site, for example, to place an order, or because you wish to subscribe to certain services that we provide, you are required to provide certain contact information including your name, e-mail address, phone number and address. We use this to contact you for matters relating to your orders, or to provide services that you have chosen to subscribe to such as to receive our bronze statue catalogue or when you report a problem with our site and/or your order.
Website Use: details of your visits to our site and the calls that you make to us including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.
WE WILL ONLY EVER ASK YOU TO PROVIDE YOUR CREDIT CARD DETAILS IF YOU ARE PLACING AN ORDER WITH US. WE NEVER ASK FOR YOUR CREDIT CARD DETAILS BY EMAIL OR TEXT MESSAGE.
We may automatically collect website use information when you visit our Site, including where available your shortened IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers and affiliates and to audit the use of our Site. This is anonymous statistical data about our users’ browsing actions and patterns, and does not personally identify any individual.
Our site may contain links to and from the websites of our partner networks, data partners, advertisers and affiliates, or to third-party social media sites such as Facebook and Twitter. These third-parties may place their own cookies or other technological devices on your Internet browser. We have no control over these third parties and we do not accept any responsibility or liability for third-party policies. Please check these policies before you submit any personal data to these websites.
Cookies for Google Analytics are in use on this site. Google Analytics is a web analytics tool that helps website owners understand how visitors engage with their website. Google Analytics customers can view a variety of reports about how visitors interact with their website so that they can improve it.
Like many services, Google Analytics uses first-party cookies to track visitor interactions as in our case, where they are used to collect information about how visitors use our site. We then use the information to compile reports and to help us improve our site.
Cookies contain information that is transferred to your computer’s hard drive. These cookies are used to store information, such as the time that the current visit occurred, whether the visitor has been to the site before and what site referred the visitor to the web page.
Google Analytics collects information anonymously. It reports website trends without identifying individual visitors. You can opt out of Google Analytics without affecting how you visit our site – for more information on opting out of being tracked by Google Analytics across all websites you use, visit this Google page.
Uses Made of Your Information
We use information held about you in the following ways:
To carry out our commercial obligations with you e.g. when you place an order on our Site.
To make your shopping experience with us as quick and efficient as possible.
To keep our website safe and secure.
To provide you with Adams Arts & Antiques offers, promotions, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
We do not share customer data with third party service providers.